Account and balance
Customers create an account and maintain a prepaid balance. During early access, funding may be handled manually by support; automated payment methods can be added later.
How it works
A straightforward reseller workflow.
Sovelyx SMS is designed as the customer-facing layer between end users and authorized upstream SMS providers.
Service and country selection
The interface presents supported service categories and countries without exposing upstream supplier credentials or internal identifiers.
Route and retail price
Upstream providers can offer several routes at different wholesale prices and inventory levels. Sovelyx SMS presents a retail option based on available routes.
Activation order
After confirming an order, the production backend will request an activation from the selected upstream provider and show the assigned number to the customer.
SMS and status tracking
Incoming SMS and order status are displayed in the customer portal. Eligible cancellations and refunds are recorded in the wallet ledger.
Abuse controls and support
Customer-level order history, account controls, provider user identifiers, support records, and an Acceptable Use Policy help manage misuse and provider complaints.
Pre-launch disclosure
This review environment does not place live activation orders. Production access will be enabled only after upstream approval and API integration.